What Our Clients Are Saying

The Hudson Area Library is grateful to Communication Services for guiding us so skillfully through the 414 Community Based Funding Process. Our board members had almost no prior experience with going to the voters for funding and we learned a lot! The marketing materials you provided were attractive and effective -- without looking too slick. And best of all, Libby was always there at the end of the phone to answer questions, discuss strategy, or meet whatever need came up. We could not have won our funding campaign without Communication Services!

Miranda BarryPresident, Hudson Area Library Board of Trustees (Hudson, NY)

Libby has done extremely important work for Connecticut libraries, educating librarians to more effectively communicate the importance of libraries in their communities and working one on one with several libraries to advocate for sustainable funding in a challenging environment. Her methods are solid and success is measured by the number of CT librarians trained who are now confident in advocacy strategies.

Dawn La ValleDirector, Division of Library Development, Connecticut State Library

I don’t believe we could have won this budget vote without the expertise and guidance of Libby Post and her team!

Carolyn KarwoskiDirector, Mount Vernon Public Library (Mount Vernon, NY)

Libby is a dynamo when it comes to library advocacy! She is creative, energetic and tireless. She is an asset to any team!

Mary Jean JakubowskiDirector, Buffalo & Erie County Public Library (Buffalo, NY)

As one of only two libraries left in the state receiving no local taxpayer support, we were in danger of having to drastically reduce staff and hours just to keep the doors open. Libby Post and Communication Services took what was a big, scary process and gave us the tools to confidently engage with our community about sustainable funding for their library. Our first ever funding initiative passed, and now we have the support we need to serve our patrons for years to come.

Nickie MarquisDirector, Skaneateles Library (Skaneateles, NY)

Libby Post has a proven track record – a winning one! United for Libraries: Association of Library Trustees, Advocates, Friends, and Foundations was lucky enough to engage her as a consultant for a special grant we received to help libraries who were facing budget cuts or that needed a big boost in their budget. All the libraries she worked with for this project benefitted greatly from her expertise. All the libraries that either went for a vote or advocated for increased municipal funding were successful in their efforts!

Sally Gardner ReedExecutive Director, United for Libraries: Association of Trustees, Advocates, Friends and Foundations (National organization)

After several years of strategic planning and design for a complete renovation of our much-loved building, the Library Board and I faced the challenge of securing both public and private funding for our project. We had started a $7.5 million capital campaign with much early success, but needed widespread community support for a $9.9 million bond for the public funding piece. Libby Post was instrumental in helping us quickly craft our message and communicate that message effectively to the community and Village Board. I have no doubt that Communication Services got us to “yes” and that Libby’s expertise and support helped bring our plan to fruition.

Beth BermelDirector, Scarsdale Public Library (Scarsdale, NY)

Libby provided us with a thorough analysis of our effort s prior to working with her and a fresh perspective on how to move forward after a difficult set back. Her no nonsense approach won everyone over and we are still working from the plans we made working with her.

Colleen RortvedtDirector, Appleton Public Library (Appleton, WI)

We faced a lot of challenges in our campaign and I can’t imagine making it through without Libby Post and Communication Services! Their work made the difference.

Janice DekoffLibrary Director, Dunkirk Public Library (Dunkirk, NY)

It is a pleasure working with Libby–her message is clear, her suggested goals are attainable and she provides step-by-step practical advice and instruction for improved library funding. This means better and stronger library services for the people who live and work in our community.

Sara DallasDirector, Southern Adirondack Library System (Saratoga, NY)

Since taking on the leadership of the New York State Animal Protection Federation, Libby has completely rebranded the organization and tripled the size of our membership. From being nearly unknown, we have become a strong presence in both the statehouse and among the grassroots supporters of our cause.

Brad ShearExecutive Director, Mohawk Hudson Humane Society and first President of the NYS Animal Protection Federation